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The “self scheduling letter” is just your authorization.
Generally Community Care sets up your first appointment, then you “self schedule” the rest of your authorization with the provider directly.
If the appointment time does not work for you, take it anyway. Then call the provider to reschedule yourself.
Usually you will get a call a couple of days after your appointment from community care asking why you didn’t show up, but just tell them you had to reschedule to x date.
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